Real-time appointment scheduling, patient verification, and clinical data access through certified Epic integrations. Agents that work inside your existing EHR workflows.
An AI agent conversation showing a patient scheduling an appointment, with the Epic EHR system updating in real time in the background.
The Epic EHR integration connects AI agents directly to Epic's scheduling, patient lookup, and clinical workflow systems. Agents can check availability, book appointments, verify patient identity, and update records without manual intervention.
This integration is built for healthcare organizations that need agents to operate within existing clinical workflows while maintaining compliance and data security.
A workflow diagram showing an agent receiving a patient call, verifying identity against Epic, checking appointment availability, and confirming the booking.
Check real-time availability and book appointments directly in Epic from voice, SMS, or chat conversations.
Verify patient identity against Epic records using date of birth, MRN, or other identifiers before accessing sensitive data.
Add patients to waitlists and notify them automatically when earlier slots become available.
Route referral requests through Epic workflows with the right clinical context attached.
A security diagram showing encrypted data paths between the agent, Syllable platform, and Epic EHR with audit logging at each step.
The Epic integration operates within the same security boundaries as the rest of the Syllable platform. Patient data is encrypted at rest and in transit, access is governed by role-based controls, and every interaction is audit-logged.
SOC 2 Type II and HITRUST e1 certifications provide the compliance foundation healthcare organizations require.
Automate scheduling and patient workflows on the trusted neutral platform.