Regular updates to the Syllable platform. New features, improvements, and fixes shipped to production.
Default STT model updated to Deepgram Nova 3 for increased transcription accuracy. Step Tools JSON editor persistence fix.
Read moreSignificant improvements to Responsive Dialogue for more natural turn-taking. Standardized campaign status tracking.
Read moreImproved Responsive Dialogue and DTMF processing. Launched SMS Insights and detailed Campaign Status Breakdowns.
Read moreLaunched Step Tools for branching, multi-step workflows. International campaign testing support and daily message limits.
Read moreEnhanced Responsive Dialogue with improved data handling. Real-time SMS tracking for campaigns.
Read moreMaximized workspace screen space. Localized automated phrases and refined telephony reliability.
Read moreNatural interactions with Hold tool, reduced response latency, and smarter outbound handling.
Read moreImproved conversation handling, Console usability, and tooling flexibility including GPT-5.1 and GPT-5.2 support.
Read moreMore flexible outbound call logic and granular interruption control. Bug fixes across Console.
Read moreSimplified Directory rules display. Standardized phone number rule times.
Read moreClearer visibility into caller-ended voice sessions. Prompt editing improvements.
Read moreSmart Turn for Deepgram TTS. Prompt editor fixes and Directory organization support.
Read moreStability improvements. Console Highlights feature. SMS farewell response.
Read moreStability improvements and expanded session configuration. Markdown-rich text editor for prompts.
Read moreDirectory test endpoint. Gujarati, Hindi, and Russian support. Agent Voice Preview.
Read moreVoice Preview alongside Chat. Campaign retry fields. Insights gains Google Sheets source.
Read moreInsights dashboards. Prompt editing improvements. Conversation stability enhancements.
Read moreWebchat widget. Campaign scheduling. Prompt versioning and editing improvements.
Read moreWebchat enhancements. Agent configuration improvements. Bug fixes.
Read morePrompt editor enhancements. Insights data improvements. Channel stability updates.
Read moreStability improvements. Usability enhancements across Console and Channel Manager.
Read moreConsole usability improvements. API enhancements. Bug fixes.
Read moreAgent testing improvements. Configuration enhancements. Platform stability.
Read moreConversation Manager improvements. Tools enhancements. Bug fixes.
Read morePlatform stability improvements. Bug fixes across Console and Channel Manager.
Read moreConsole improvements. API enhancements. Platform stability.
Read moreConversation handling improvements. Channel stability. Bug fixes.
Read morePlatform improvements and bug fixes across Console and tools.
Read moreConsole usability improvements. API Manager updates. Platform stability.
Read moreConsole improvements. Tools updates. Platform stability.
Read moreConsole improvements. Conversation Manager enhancements. Bug fixes.
Read moreAPI Manager enhancements. Console usability updates. Platform stability.
Read moreConsole improvements. Channel Manager updates. Platform stability.
Read moreConversation Manager improvements. Console enhancements. Platform stability.
Read moreAPI Manager improvements. Platform stability. Bug fixes.
Read moreConsole improvements. Tools enhancements. Platform stability.
Read moreChannel Manager improvements. Console enhancements. Bug fixes.
Read moreConsole improvements. Conversation Manager updates. Bug fixes.
Read moreTools improvements. Platform stability. Console enhancements.
Read moreAPI Manager improvements. Console updates. Platform stability.
Read moreConsole improvements. Channel Manager updates. Platform stability.
Read moreContacts v2.1. Trial dashboards. Transcription logging. Channel sorting by last-updated.
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