Privacy Policy - Syllable

Syllable Corporation Global Privacy Policy

Effective Date: January 1, 2026 Last Updated: March 6, 2026 Company: Syllable Corporation ("Company," "we," "us," or "our")

We are Syllable Corporation, and this is our Privacy Policy. It exists because we respect your privacy and take it seriously when you use our website, products, and services (collectively, the "Services"). This Privacy Policy explains what personal information we collect from you, how we use it, how we share it, and the choices you have regarding our use of it. By using our Services, you agree to the practices described in this Privacy Policy.

This Privacy Policy should be read together with our Master Subscription Agreement, Cookie Policy, Acceptable Use Policy, and Service Level Agreement, all of which are available on our website. This Privacy Policy is intended to comply with US Law, as well as the laws of the State of California, the United Kingdom ("UK") and all countries in the European Economic Area ("EU" or "EEA"). You do not have permission to use our Services outside of these geographic areas without our consent.

1. Who We Are

Syllable is a Delaware corporation with its principal place of business in California. If you have questions about this Privacy Policy, you can contact us at the email address below.

If you are located in the EU/EEA or the UK, we act as the data controller for your personal data (unless stated otherwise).

2. What Personal Information We Collect

We collect personal information in a few different ways when you use the Services.

Information You Provide: You may provide your name, email address, phone number, address, account information, purchase information, and other information through your use of our forms or questionnaires and in communicating with our support team.
Information Collected Automatically: When you use our Services, we may automatically collect your IP address, browser type, device information, device operating system, your approximate location (based on your IP address), your usage activity (pages viewed, actions taken, time spent), and certain cookie and tracking data.
Information From Third Parties: We may also receive information from third parties such as payment processors, analytics providers, advertising platforms (where applicable) that help us operate the Services.

3. How We Use Personal Information

We use your personal information to operate and improve our business, and to:

Provide and maintain the Services
Create and manage accounts
Process orders, payments, and transactions
Deliver products or services you request
Provide customer support and respond to inquiries
Send service-related updates (such as confirmations and notices)
Improve performance, functionality, and user experience
Monitor for fraud, abuse, and security threats
Comply with legal obligations
Enforce our Terms, policies, and agreements
Send marketing and promotional messages (where permitted)

4. Legal Bases for Processing (EU/UK)

If you are located in the EEA or UK, we process your personal data only when we have a valid legal basis, including:

Contract: To provide the Services you request
Legitimate interests: To operate, protect, and improve our Services (for example, fraud prevention and service improvement)
Consent: For certain marketing and cookie/tracking activities
Legal obligation: To allow us to comply with laws (such as tax or regulatory requirements)

Where we rely on your consent, you can withdraw it at any time. However, do not use our Services if you do not consent to this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixels and analytics tools) to keep our Services running securely, remember your preferences, improve performance and usability, and support marketing and advertising (where applicable). In certain regions (including the EEA and UK), we will request your consent before using non-essential cookies. For more information, please review our Cookie Policy.

6. How We Share Personal Information

We do not sell your personal information. However, we may share it in the following limited circumstances:

Service Providers: With trusted vendors that help operate our Services, such as hosting and cloud infrastructure providers, payment processors, analytics providers, email and communication tools, customer support platforms, and marketing providers (if applicable). They may only use your information to provide services to us, which we use to provide our Services to you.
Legal and Safety Reasons: With government authorities or as ordered by courts or agencies to comply with law or legal process, respond to lawful requests from authorities, protect our rights, users, or property, or prevent fraud or security threats.
Business Transfers: When we are involved in a merger, acquisition, restructuring, financing, or sale of assets, where your personal information may be transferred to an acquirer.
With Your Permission: When you allow us to do so.

7. "Sale" or "Sharing" of Data (California and Other US States)

We do not sell your personal information. While certain US privacy laws (including California law) consider our sales and advertising activities to constitute the "selling" or "sharing" of personal information, you may opt-out of these activities through our cookie settings tool or by contacting us at the email address below.

8. International Data Transfers

We may store and process personal information in countries outside of your home country. If you are in the EU/EEA or the UK, we use recognized safeguards for international transfers where required, such as Standard Contractual Clauses (SCCs), UK International Data Transfer Addendum / IDTA, or adequacy decisions where applicable. You may contact us to request more information.

9. How Long We Keep Personal Information

We keep your personal information only as long as needed and only for the purposes described in this Privacy Policy.

10. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. The safeguards we use are consistent with those used by other companies in our industry, and comply with all requirements to which we are subject. No online system is perfect, so we cannot guarantee absolute security.

11. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

EU/EEA and UK Residents (GDPR / UK GDPR): You may access your personal data, correct inaccurate data, request deletion, object to processing, request restriction of processing, request portability of your data, withdraw consent at any time (where consent is the basis), and lodge a complaint with a data protection authority.
US Residents (Including California): Depending on your state, you may request access to personal information that we collect, request its deletion, request a correction, opt-out of targeted advertising and the sale or sharing of your information (where applicable). You also have the right not to be discriminated against for exercising your privacy rights.
How to Exercise Your Rights: Contact us at the email address below. We may verify your identity before fulfilling your request, and certain exceptions may apply as permitted by law.

12. Marketing Preferences

You can opt-out of our marketing emails at any time by clicking the "unsubscribe" link in the email, or contacting us at the email address below. If you opt out of marketing, we may still send important service messages such as purchase confirmations or security notices.

13. Children's Privacy

Our Services are not intended for and we do not knowingly collect information from children under the age of 16. If you believe that we have received personal information from a child, please contact us and we will take steps to delete it.

14. Third-Party Links and Services

Our Services may include links to third-party websites or services. We are not responsible for their privacy practices and how they handle your information.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. If changes are significant, we may provide additional notice as required by law.

Contact

Website: https://syllable.ai Pricing: https://syllable.ai/pricing Legal: https://syllable.ai/legal Email: support@syllable.ai Address: PO Box 6238, San Jose, CA 95150